Privacy Policy

What we collect

• Your name, email address and mobile number, which you enter when booking.
• Anything you write in the booking questions, such as your background, your goals or your LinkedIn profile.
• The session you chose and the date and time of your booking.
• Payment status and transaction references. Card, UPI and bank details are handled by our payment provider and are never seen or stored by us.
• If you ask us about your booking or send an enquiry, the messages you send us (for example over WhatsApp).

How we use it

• To verify your phone number with a one-time code and to confirm your booking.
• To create the calendar event and video-call link and to send you reminders.
• To take payment and issue refunds when a booking is cancelled.
• To let you reschedule or cancel, and to contact you about your session.
• To prepare for the session using the answers you shared.

We do not sell your personal information and we do not use it for advertising.

Who handles it for us

To run the booking service we rely on a small number of providers, who process data only for that purpose:

• Supabase, which stores booking records.
• Razorpay, which processes payments.
• Google (Calendar and Meet), which creates events and meeting links.
• WhatsApp messaging and email providers, which deliver one-time codes, confirmations and reminders.
• Meeting recording and transcription tools. A session is only recorded if the booking page says so before you book.

How long we keep it

We keep booking records for as long as needed to run your session, handle payments and refunds, and meet legal or accounting requirements. You can ask us to delete your information at any time (see below).

Security

Data is sent over encrypted connections and access to booking records is restricted. No online service can be guaranteed completely secure, but we take reasonable steps to protect your information.

Your choices

You can ask to see, correct or delete the information we hold about you, or withdraw consent for messages, by contacting us below. Deleting information may mean we can no longer manage an upcoming booking for you.

Contact

For any privacy question or request, message us on Instagram at @chashmishkhushi.